TW WhatsApp Chat Rotator is a lightweight WordPress plugin that routes WhatsApp inquiries to multiple agents based on round-robin, schedule, or priority rules. It boosts lead response speed, balances workloads, and lets visitors start chats instantly from your site. Flexible targeting, beautiful buttons, and analytics make it perfect for sales, support, and multi-location teams.
- Smart chat rotation: round-robin, weighted, or priority based
- Agent scheduling with working hours and time zones
- Geo, page, device, and UTM-based targeting
- WhatsApp click-to-chat buttons and floating widgets
- Customizable button text, colors, icons, and positions
- Display rules for posts, pages, CPTs, and categories
- Pre-filled message templates with dynamic variables
- Agent availability status and fallback logic
- Lead routing by department, language, or location
- Built-in analytics: clicks, agents, sources, and conversion
- Google Analytics/GTAG event tracking support
- Shortcodes and Gutenberg block compatibility
- WooCommerce product and checkout integration
- GDPR-friendly with consent and privacy options
- Fast, lightweight, and mobile-first performance
- Easy import/export of agents and settings
- Multisite and RTL ready with full translation support
- Clean, conflict-free code that works with any theme
