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TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

Included for free in the Unlimited Downloads package

TotalDesk is an all-in-one WordPress support solution that combines a helpdesk, live chat, knowledge base, and ticket system in one plugin. It helps you manage customer inquiries, automate workflows, and deliver fast, branded support directly from your WordPress dashboard.

  • Unified helpdesk, live chat, knowledge base, and ticketing in one plugin
  • Easy ticket creation from forms, email, or live chat
  • Real-time live chat with offline fallback to tickets
  • SEO-friendly knowledge base with categories, tags, and search
  • Canned responses and macros to speed up replies
  • Smart automation: auto-assign, auto-close, and priority rules
  • SLA management with response and resolution targets
  • Agent collision detection and internal notes
  • File attachments and rich text editor support
  • Custom fields for tickets, users, and workflows
  • Detailed analytics and performance reports
  • Email piping to convert emails into tickets
  • Role-based permissions and multiple agent support
  • Multilingual and RTL-ready for global teams
  • Responsive, brandable design with shortcodes and widgets
  • Integrates with WordPress users and popular form plugins

Updated on

08/12/2025

Status

Activated (original)
Fully working by default. However, if any features don’t work, please fill out this form and let us know to replace the file.

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  • TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
  • Unlimited downloads
  • Over 12,000 plugins & themes
  • Cancel any time

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All purchase options will auto-renew after a year for updates. You may cancel your subscription at any time from inside your dashboard.

Additional info

License:

GPL

Categories:

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How to Install or UpdateTotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System.
How to install with the Plugin Manager

Why Download TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System From Us?

  • Original Product - We downloaded TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System directly from the official author.
  • Instant Download - After purchase, an instant digital download link is provided.
  • Full Year Of Free Updates - That is right, all items come with 12 months of free updates!
  • Safe & Clean - 100% clean files & free from virus.
  • Affordable Prices - Overpay no more! At PluginsForWP you'll find the same premium plugins and themes for a fraction of the cost of the original authors.
  • 100% Legal - All the plugins and themes are released under the GPL (General Public License) license. It is 100% legal for us to redistribute the products to you. It is completely safe, legal and legit.
  • Unlimited Downloads - Our monthly and annual plans come with unlimited downloads. Download as many themes and plugins as you want.
  • Unlimited Domains - After downloading the plugins and themes, use them with as many domains and websites as you wish. We won't cap or limit you in any way.
FEATURES US OFFICIAL WEBSITE
Original Product
Full Product
Premium Features
Free Updates
Technical Support
PRICE $4.99 FULL

Don’t spend the EXTRA MONEY for support that you’ll never use. Get the plugin/theme from us, and KEEP THE MONEY IN YOUR POCKET!

TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

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TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System - Frequently Asked Questions

How can we sell TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the plugins, but all features should work without issues. These plugins are fully functional as-is (unless mentioned otherwise) and do not require activation for core functionality.

Will the plugin and themes work without a license key?

Yes, it will! All the plugins and themes, including the premium features of the items, will work without a license key. The license keys are only provided by the companies for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.